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            FREQUENTLY ASKED QUESTIONS

Welcome to the Empire Blisters Help Center. We’ve compiled some of our customers’ most frequently asked questions into one easy to access place. Check them out below - maybe you’ll have the same question that was on somebody else’s mind. Should you have any other issue that we may have missed, don’t hesitate to reach out.

DO YOU SHIP OUTSIDE THE U.S.?

• We ship everywhere!

• Due to Covid-19 there are delays beyond our control with Domestic and International Shipping.

• Order at your own risk with the delays in mind.

WHICH PAYMENT METHODS DO YOU ACCEPT?

• All credit cards accepted through PayPal from a confirmed address.

WHAT ARE YOUR SHIPPING OPTIONS?

• First Class & Priority shipping within the United States through U.S.P.S. only.

• First Class shipping International through U.S.P.S. only.

• Shipping options will be visible during the checkout process in your shopping cart.  

• First Class Shipping options are available at check out, click the shipping box and if your order qualifies for First Class Shipping rates here is where you will select that option. Otherwise Priority Shipping will be the automatic method.

• Empire Blisters is not responsible for lost shipments through U.S.P.S. or stolen packages off porches. If you'd like to purchase insurance for your order you can email and make arrangements.

• Priority shipping comes with $50.00 insurance any additional would need to be purchased. Email to make arrangements.

WHAT IS YOUR RETURN POLICY?

• If you're not satisfied with your purchase you have 14 days from the date of delivery to return your order, minus shipping charges to Empire Blisters for a full refund on the blisters you return.

• If there's ever a mistake and we send you the wrong style of blister's that you ordered at the fault of Empire Blisters, we will cover the shipping costs and return your blisters in a timely manner, or offer a full refund.

• On all returns please send a Return Request email to Empire Blisters and please include your name, order number, and a brief message telling us why you were not happy with your order, so that we can avoid any problems in the future.

ONCE MY ORDER IS PLACED HOW LONG DOES IT TAKE TO RECEIVE IT?

• Orders will be shipped within 1 business day of cleared payment and your shipping tracking number will be emailed to the email address entered at checkout.

• First Class Shipping can be from 4-7 business days from the day ordered to your door.

• Priority Shipping can be from 2-4 business days.

• Canada First Class International normally can range from 6-14 Business Days from day ordered to your door, but due to Covid-19 delays can take longer.

• Domestic and First Class International shipping through U.S.P.S. is experiencing longer delays than normal, a week to 3 weeks behind in some cases. That is beyond our control and order at your own accord.

• Empire Blisters is not responsible and has no control over international shipping delays.

• Remember folks we're in TeXas and it can take a few days for customs to clear.

PRIVACY POLICY?

• https://www.wix.com/about/privacy

DO WE OFFER BLISTERS IN QUANTITIES?

• 100 Blister Bulk Pack options are available on our product inventory page.

• For clamshell requests please email us the quantity you want & your shipping address for a shipping quote.

DO WE CUSTOM MAKE BLISTERS FOR THE PUBLIC?

• No, we have our Blisters professionally molded by a thermoforming company.

• Send us your samples or request a new style and size Blister for our up and coming inventory as long as it's for 1:18 scale 3.75" action figures.